Channel Sales vs. Direct Sales debate. The Direct Sales debate has been a hot topic in the retail industry for years. Many believe the Channel Sales model is the best for experienced sales reps. However, they will argue...

The world is living in unprecedented times. Leaders must have vision and courage to manage the COVID-19 pandemic crisis. We need practical solutions. The same applies to the employee benefits sector. Although it may be tempting for benefit...

My team was asked to redesign the internal invoice process for accounts receivable. This was our first business process design project. Duplicate systems and duplicate BPs caused problems that delayed invoice processing by several days. We worked closely...

OKR Software includes Business Tools Employee Engagement OKR software and tools often include employee engagement capabilities. These include the ability to track employee progress and tie it to company-wide goals. Employees often have the ability to use OKR tools...

Anyone who has experienced this problem will tell you that suddenly appearing black spots on your screen caused a mini-heart attack. It can be very frustrating to not be able see any of the areas, which then gets...

Introduction to Artificial Intelligence Artificial Intelligence refers to the process of preparing a system-generated chatbot, robot or other product to think like humans. Also called "Machine Intelligence", it describes how machines mimic human minds, such as learning from experience...